post, parcel & print centre

Mail Boxes Etc. Terms and Conditions

You can use the links below to view these sections of our Terms and Conditions on this page.

Download Mail Boxes Etc. Terms and Conditions

To download only the Parcel Shipping Order Terms and Conditions please click here.

To download only the Mailbox Rental Terms & Conditions then please click here.

To download only the Print and Copy Terms & Conditions then please click here

To view any of the above PDF documents you will require a copy of Adobe Acrobat Reader. A free copy can be obtained from the Adobe web site: click here.

Our approved carriers

Full Terms and Conditions of Mail Boxes Etc. Approved National Carriers are available from the following links:

DHL - http://www.dhl.co.uk/en/express/shipping/shipping_advice/terms_conditions.html

FedEx - http://www.fedex.com/gb/services/terms/

Parcelforce Worldwide - http://www.parcelforce.com/conditions-of-carriage

Royal Mail: http://www.royalmail.com/business/terms-and-conditions 

TNT - http://www.tnt.com/express/fi_fi/site/terms_and_conditions/terms_and_conditions_long_form.html

UPS - http://www.ups.com/media/en/gb/terms_carriage_eur.pdf

View our Terms and Conditions

To view our Terms and Conditions on this page click on the links below.

Parcel Shipping Order (PSO) Terms and Conditions of Carriage

Enhanced Cover Terms and Conditions

Mailbox Rental Terms and Conditions

Print and Copy Terms and Conditions 

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Parcels are brilliantly wrapped

I’m an artist and I post many paintings off using your H’smith branch and Jason is ALWAYS a superstar. He goes out of his way to ensure my parcels are brilliantly wrapped and theres never been any issue whatsoever with the process. ... read more

A brilliant job on my Payne clock delivery

You did a brilliant job on my Payne clock delivery (from Ayr) – it arrived yesterday in wonderful condition – thank you so much  ... read more

Extremely helpful, kind and polite

I am writing to you in relation to my extremely positive experience I had at your branch several weeks ago. Nora, your manager was extremely helpful, kind, politely and it was a delight to be served by such a wonderful person. ... read more

Excellent customer care!

The parcel arrived safely this afternoon. I greatly appreciate the effort you made to ensure it arrived before I went away.   Thank you very much – excellent customer care! ... read more

The items were packed very carefully and safely

I just wanted to say thank you for your excellent service. I bought five lots at an auction in Cheshire and wasn't looking forward to sorting out shipping but The Saleroom sent me your very competitive quote and I decided to take up that option.  ... read more

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