Mail Boxes Etc. Edinburgh - the value of shared ownership and running multiple stores

The day to day running of the stores is shared and each partner assumes responsibilities for different areas of the business. Dag is based at South Bridge, the store which handles a large share of the packing and shipping business. Mike and John-Eirik are at Morningside and also concentrate on business development, sales and marketing, working more “on” the business than “in” it. David, based at West End, looks after finance and administration.

The biggest part of the business is shipping, mainly art and antiques serving six major auction houses in Edinburgh and the surrounding area. In fact, there are two employees who work exclusively on shipping and are responsible for collecting, packing and dispatching items. As well as the antiques trade, they serve hotel guests and students by shipping luggage, souvenirs and other possessions. In all, shipping accounts for some 65 per cent of total turnover.

Now, the partnership is turning its attention towards expanding the print and copy side of the business, as well as reviewing and consolidating other areas and their internal systems. The plan is to grow the business from its existing bases and not to seek additional premises at this stage.

The partners all enjoy being franchisees and value the support and comradeship they have. They appreciate the many benefits of franchising, particularly applied to multiple outlets, for example being able to bounce ideas off each other and also other franchisees. “It is very helpful to be able to discuss things in-house as well as ask advice from others in Mail Boxes Etc.’s extensive UK network. Similarly, seeking views from franchisees in other networks to learn from their experience can offer ideas we've never thought of ourselves,” David commented.

“A partnership of four has to be dynamic and hard-working to drive the business forward and to succeed, so we are always looking for new services to introduce and other ways to add new income streams in our stores,” David added.

Partnership Franchises