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Subject to you observing these Terms and Conditions, we agree to provide you with a mailbox service, for the term, at the premises specified in the agreement, upon receipt of the payment.
Any words appearing in bold throughout this document have a specific meaning which we explain here:
“we” / “us” / “our”: Mail Boxes Etc. Franchisee located at the premises specified in the agreement.
“you”/ “your”: the person taking out the agreement and any additional individuals as named on the agreement, or authorised by you to collect postal packets from the premises
“mailbox service”: the provision of a mailing address for the receipt, holding and forwarding of postal packets
“mailbox number”: the mailbox number we issue which is a mandatory part of your mailbox service address
“Personal” / “Business” / “Premier”: types of mailbox service
“term”: the duration of your mailbox service agreement
“premises”: the Mail Boxes Etc. location operating your mailbox service
“agreement”: the contract under which we offer you a mailbox service
“payment”: the charges we apply to operate your mailbox service
“registration fee”: a one-off charge which covers the costs of setting up the mailbox service
“cancellation charge”: a fee levied to cover the reasonable costs of administration incurred in cancelling the mailbox service
“late payment fee”: a charge which is levied if you exceed our payment terms
“notice date”: the date on which we advise you of an action affecting your mailbox service
“postal packets” / “items” / “mail”: mailing envelopes, padded bags, post, packages, parcels delivered to the premises via postal service providers and couriers
“Franchise”: The independently owned and operated franchise legal entity, trading as Mail Boxes Etc., at the premises, under licence issued by Mail Boxes Etc. (UK) Limited.