COVID 19 - CUSTOMER UPDATE
Effective 15th June 2020
In line with Government Guidelines we will be extending our opening to Customers who wish to visit the Store.
The safety of our staff and customers are paramount, and therefore only 2 Customers will be allowed in the Store at the same time. Social Distancing rules must be observed at all times.
We will be opening on a weekday basis from 09.00 to 15.00 for the following:
MAILBOX CUSTOMERS
Mail and Courier deliveries are still being received and customers can collect these during opening times. 24 hour access is still available by using your key fob.
For customers who normally collect their mail and are now unable to collect in person we are offering a mail forwarding service. We will only charge for the postage for this service. We will continue to waive the usual handling fee.
ESSENTIAL COURIER SERVICES
Courier services (FedEx, UPS, DHL, Parcelforce & TNT) continue to operate, with services available from our store.
AUCTION LOGISTICS
Auction Houses are starting to open and so we can take instructions and continue to liaise with Auctioneers regarding likely collection dates
PRINT & COPY
Whilst we can now offer a full service we will only be able to do this on a 'Click & Collect' basis. Simply email your requirements and we we contact you with a price and collection time.
Please note that we will be unable to print from USB sticks or photocopy individual sheets for the time being.
Please phone us on 023 9282 3800 or 07979213219 prior to your visit prior to your visit to ensure that there will be someone there to assist you.
We would like to thank all our Customers for their patience and understanding at this difficult time for all of us