COVID 19 - CUSTOMER UPDATE EFFECTIVE 12th April 2021
In line with current Government guidelines, we are now open for customers to visit the store.
In the short term, we will be opening on a weekday only basis from 09.00 to 15.00 .
Customer and Staff Safety
The safety of our staff and customers are paramount, therefore:
- Only 2 Customers will be allowed in the Store at any one time.
- Social Distancing rules must be observed at all times.
- You must wear a mask when entering the store.
Please observe these simple rules for the benefit of everyone.
PRINT & COPY CUSTOMERS
Where possible, please could you email your requirements prior to collection so we can have it ready for you on arrival.
Customers wishing to email documents from their phone, must do this prior to arriving at the store. You will not be able to enter the store to email from your mobile phone.
MAILBOX CUSTOMERS
Mail and Courier deliveries are still being received and customers can collect these during opening times. 24-hour access is still available by using your key fob.
For those who are unable to collect their mail, the mail forwarding service continues to be available.
COURIER SERVICES
Courier services (FedEx, UPS, DHL, Parcelforce Worldwide & TNT) continue to operate, with services available from our store, to both UK and overseas destinations. Please note that restrictions and delays may apply to certain destinations.
AUCTION LOGISTICS
We will continue to liaise with Auction Houses, re the collection and packing of your lots. Please contact us for updates.
All our parcels are automatically are covered up to £100 against loss or damage in transit. If required, we can arrange additional loss or damage cover up to the full purchase price (including fees). Please ask us for a quote.
We'd like to thank all our customers for their patience and understanding at this difficult time.