Never miss another call

Our telephone answering service will handle your calls when you can’t. A professional voice on the end of the phone – someone who knows your business and understands the importance of every call you receive. Don’t put your business on hold just because you can’t make it to the phone. With telephone answering services from Mail Boxes Etc. * you need never miss another call.

Our telephone answering solution provides your business with your own personalised receptionists on a local area number, who can answer your calls up to 24 hours a day, every day of the week. Our trained receptionists will handle your calls as if they were based in your office, using the script that you provide. Just choose the package that suits you best – prices start from just £10 a month.

Telephone answering services provided at Mail Boxes Etc.

Choose the level of service you need:

Pay as you go - £10 per month: calls answered are charged at £2 per call, with live call answering from Monday to Friday, 8am to 7pm and Saturday 9am to 3pm. This is a great way to trial our telephone answering solution.

Premium - £29.95 per month: includes 20 calls per month, with live answering Monday to Friday 8am to 7pm and Saturday 9am to 3pm. Additional calls are charged at only £1.20 each.

Premium 24 - £54.95 per month: includes 20 calls per month and live answering 7 days per week, 24 hours a day (excluding statutory holidays). Additional calls are charged at just £1.20 each.

*All prices are subject to VAT.

Your receptionist will transfer calls to a landline or mobile phone, or simply take a message which they will pass on to you via email or SMS. The Premium service reception operates from Monday to Friday, 8am to 7pm, and Saturday from 9am to 3pm. With Premium 24, telephone answering is available round the clock.

Why choose telephone answering at Mail Boxes Etc. ?*

  • No more missed calls
  • Ensure your customers can contact you whenever they need to
  • Project a professional business image at all times
  • Benefit from the assistance of a full-time receptionist without the overhead
  • Concentrate your time where it’s needed most – on developing your business
  • Filter nuisance calls (this service is included free of charge and does not use up your call allocation)

Try it now!

Sign up to our free 14-day trial to see how our telephone answering service can benefit your business! The trial is 100% free – no set-up fees, no hidden charges and no obligations.

*Please note that Telephone answering services are not yet available in all MBE stores. Please contact us before you make a special trip! 

What our customers are saying about us
"“Mail Boxes Etc. telephone answering has been a godsend to my business and has given my businesses the ability to operate 24/7.”

- Sebastian Walker, Bristol

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