Mail Boxes Etc. UK & Ireland's blog


MBE Worldwide Group 2020 results

MBE closed 2020 with 2,800+ Service Centres in 53 Countries and €879 Million (US$1,004 Million)* of System Wide Sales.

“Despite the Covid-19 pandemic heavily affecting people’s lives and businesses, 2020 was a solid year for us"

Paolo Fiorelli, MBE Chairman & CEO

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MBE Worldwide (“MBE”) is a leading third-party provider of shipping, fulfilment, print and marketing tech-enabled solutions to both SMEs and private consumers, operating globally under seven brands: Mail Boxes Etc., AlphaGraphics, PostNet, Spedingo.com, Print Speak, PACK & SEND and Multicopy.

MBE closed 2020 with 2,800+ Service Centres in 53 Countries and €879 Million (US$1,004 Million)* of System Wide Sales. Furthermore, 100+ New Service Centres were opened globally and two new Master Licensees (ML) agreements were signed to develop the Mail Boxes Etc. brand in new territories:  Belgium and Saudi Arabia.

“Despite the Covid-19 pandemic heavily affecting people’s lives and businesses, 2020 was a solid year for us,” says Paolo Fiorelli, MBE Chairman & CEO. “Both our local entrepreneurs and our corporate teams demonstrated an incredible level of resilience. We have been able to maximise opportunities in the shipping segment, which helped to make up for the slow recovery of the printing business.  Furthermore, we were able to close two acquisitions — PACK & SEND and Multicopy — that will help us grow our competitive position and ability to serve customers globally.”

“The world has come together and persevered through the challenges of the past year,  and we are hopefully now seeing a gradual return to a new normal in all the countries we serve,” adds Fiorelli.

Additionally, the first months of 2021 are confirming the growth trends we experienced in the last quarter of 2020. This performance speaks to the value of the personalised, high-quality solutions the MBE Network offers, both in logistics operations for the ecommerce market, and in providing the marketing support businesses need as we approach the restart phase after the pandemic.

The MBE Group’s retail presence uniquely positions the Network to function as a service provider to companies — mainly SMEs, but larger organisations as well — and consumers, especially when service customisation and personal interactions are most valued. Customers find convenience and efficiency in outsourcing business service needs to our teams, which are dedicated to reliability, quality and satisfaction. MBE delivers on its services with the same diligence and pride that customers provide to their own clients, enhanced by its well-structured processes, cutting-edge technology, and innovative teams.

Through the #PeoplePossible approach, the MBE global Network works continuously to find new tailor-made, tech-enabled, people-driven solutions to customers’ daily challenges.

*Numbers include both PACK & SEND and Multicopy pro-forma network and SWS figures (both acquisitions were completed in March 2021).


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